New CompTIA CTT+ TK0-201 Practice Test with VCE and PDF from PassLeader (Question 541 – Question 560)

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QUESTION 541
A trainer is leading a virtual computer lab class. Since all the actual equipment is remotely located from the learners, several of them have had issues receiving timely screen updates of their lab work. In which of the following ways should the trainer address this issue?

A.    Reschedule the lab to facilitate the learning environment for all participants.
B.    Explain the Internet can be problematic and refer the learner to the help desk.
C.    Advise the learner to refresh the screen to clear the problem.
D.    Have the affected learners skip the lab and await further lecture.

Answer: B

QUESTION 542
The IT department has purchased some content and developed a training program that is content rich. The lessons are modular with assessments at the end of each module. Often times, the training does not meet the completion deadlines because of response times. Users have to repeat the assessments until they receive a passing grade. Which of the following would be the GREATEST concern in respect to learners’ completion and retention?

A.    Cognitive load
B.    Attention to prior knowledge
C.    Meta-cognitive skills
D.    Encoding and transfer

Answer: A

QUESTION 543
Which of the following would a trainer do if a student explained that they needed to have their phone because their child was ill and they might have to answer a phone call?

A.    Keep the phone in front so that it can be answered if it rings.
B.    Tell the student phones are not allowed in class and ask them to leave immediately.
C.    Have the student put their phone on vibrate and leave the class to answer it.
D.    Inform the students that since one person needs their phone they can all have them in class.

Answer: C

QUESTION 544
A sales trainer must distinguish and illustrate the advantages the training client’s brand of equipment offers over a competitive brand’s paper path. In the absence of the competitive machine, which of the following will BEST convey the importance of this key advantage to the learners?

A.    Devising a role play where the sales people practice delivering a script, explaining the advantage to a machine operator.
B.    Inserting a video of the chief engineer discussing how working around a patent issue led to developing this key advantage.
C.    Demonstrating how to clear a paper misfeed from the client’s brand of equipment and acting out the same process for the competitor’s equipment.
D.    Developing an accelerated learning type of exercise, teaching the representatives to draw the paper path of the training client’s brands.

Answer: C

QUESTION 545
An instructor wants the class to examine a concept more deeply. Which of the following question types should the instructor use?

A.    Probing
B.    Direct
C.    Open
D.    Closed

Answer: A

QUESTION 546
The trainer is instructing a course on a specific job function using an upgraded application. Before the trainer introduces the new features within the application that make specific tasks easier, the trainer should FIRST ____.

A.    explain there is less of a learning curve to adapt to the new features as opposed to the old procedures
B.    provide a visual guide in the presentation demonstrating the ease of use compared to the past system
C.    center the lesson on activating prior knowledge in relation to the job function
D.    provide written documentation on the new features and ask students to follow along throughout the lesson

Answer: C

QUESTION 547
The same student is responding to each question with a raised hand. The instructor is pleased about the student’s motivation but wants to give other students who have raised hands a chance to respond. Which of the following is the BEST action for the instructor to take?

A.    Call on various students with raised hands to ensure all are participating.
B.    Call on the student more than others to sustain the student’s motivation.
C.    Privately speak to the student to see if a higher-level class is more appropriate.
D.    In private, explain why the student is not being called upon each time.

Answer: A

QUESTION 548
A trainer arrives at a site only to find that the client has received an older version of the material to be covered. The older version had tremendous errors and does not map to the new edition which the trainer has brought along. There is insufficient time to replace the material. Which of the following represents the BEST course of action for the trainer to take?

A.    Cancel the class and have the client reschedule.
B.    Use the older version, but correct errors as the material is covered.
C.    Use the older version and ignore the errors.
D.    Use the newer version and apologize to the learners as their material is now dated.

Answer: B

QUESTION 549
An instructor is aware that there is a certain block of instruction that usually causes some confusion among learners. Which of the following is the BEST course of action for the instructor to take?

A.    Research additional resources
B.    Prepare to teach as designed
C.    Cut the material from the course
D.    Ask for another instructor to be assigned

Answer: A

QUESTION 550
A trainer receives unfavorable evaluations for a mandatory class held on a Saturday. Which of the following should the trainer do?

A.    Read all comments on the evaluations and take corrective measures.
B.    Dismiss the evaluations because students did not want to attend the session.
C.    Discuss modifications of the content with the course developer.
D.    Report to management on the behavior of the students.

Answer: A

QUESTION 551
During a training session, students cannot clearly see the slide presentation with the lights on and cannot see to write notes with the lights off. Which of the following should the trainer do?

A.    Turn all the lights on and then disable the lighting units near the front.
B.    Inform the students they should not have to take notes to remember the material.
C.    Perform the training without the presentation.
D.    Print the presentation and allow students to write notes on the printouts.

Answer: D

QUESTION 552
An instructor is teaching a virtual training course synchronously. During the class, a couple of learners have questions that are unrelated to the topic being discussed. Which of the following is the BEST way for the instructor to address the issue?

A.    Use private chat to inform the learners that the question is unrelated.
B.    Answer the questions.
C.    Tell the learners to email their questions.
D.    Ask one of the other learners to answer the question.

Answer: A

QUESTION 553
An online student poses a question to the instructor that relates to the school’s procedures. The instructor should ____.

A.    direct the student to the course description
B.    direct the student to the school’s student handbook
C.    direct the student to a classmate
D.    direct the student to the course syllabus

Answer: B

QUESTION 554
During lecture, several learners can relate to topics discussed because they have had similar types of experiences. Excited, the learners are trying to interrupt class to share their experiences. Which of the following is the BEST course of action by the trainer?

A.    Using a timer, give the learners equal amounts of time.
B.    Use the time allotted in planning for learner contributions.
C.    Overlook the comments during class to maintain time and pace.
D.    Place the class on break to talk with the learners privately.

Answer: B

QUESTION 555
During a lesson, a student asks very basic questions and is obviously not grasping the material. After a few questions, two of the more advanced students begin belittling the student. Which of the following is the BEST way to proceed?

A.    Put the class on break and tell the two students that this is not appropriate behavior.
B.    Tell the class to save questions until the end of the lesson.
C.    Put the class on break and inform students that questions will be answered after the lesson.
D.    Sympathize with the two students and continue with the lesson.

Answer: A

QUESTION 556
Which of the following facilitation techniques is the BEST method of encoding information into long-term memory?

A.    Role play simulation
B.    Elaborative rehearsal
C.    Maintenance rehearsal
D.    Hypothetical scenarios

Answer: B

QUESTION 557
Which of the following is the BEST way to get learners engaged and to garner responses during a lecture?

A.    Ask for a show of hands.
B.    Ask a participant to come up to the head of the class to speak.
C.    Pick a random participant to address the question.
D.    Wait for responses.

Answer: A

QUESTION 558
Before and after class, an instructor hears murmurs from students that the course is boring. Which of the following changes can the instructor make to motivate students?

A.    Cancel the next class to give the students a break.
B.    Play a game using questions from the content area.
C.    Ask more overhead-direct questions during lecture.
D.    Divide the students into groups to discuss ideas for course improvement.

Answer: B

QUESTION 559
Which of the following should a virtual trainer do during a synchronous training session if students report excessive noise?

A.    Have the students turn their speaker volume down to reduce the noise level.
B.    Ensure all students have muted their microphones except when speaking in the session.
C.    Ensure that they are using a dedicated Internet connection for the training session.
D.    Increase the volume level for their microphone to enhance their lecture.

Answer: B

QUESTION 560
An instructor has been assigned to design one synchronous online practical lab with the objective to prepare and discuss the capabilities of a new software product. In the past, the trainer has had difficulty managing the class with this group. Which of the following classroom management techniques would be MOST effective in this situation?

A.    Spend the entire class on a demonstration so that the students are fully engaged.
B.    Use an outline of the objectives and engage students by name.
C.    Ask the manager to monitor the course so that the students know they are being watched.
D.    Begin the class with a funny video.

Answer: B


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