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QUESTION 101
A customer’s solution requirements can be addressed by implementing either a client/server or a Web-based system. What factors other than cost should be considered?
A.   The hardware and software required to run the product.
B.   What the system integrator feels more comfortable implementing.
C.   The amount of client side functionality and the degree of local administration required.
D.   Stability, location, number of dedicated resources, and overall flexibility of the solution provider’smanagement and staff.
Answer: D
QUESTION 102
Business requirements dictate a need to comply with records management regulations that include unalterable media. Fast access is also a requirement. Which device below BEST fits the requirements?
A.   WORM based optical
B.   DLT
C.   WORM based hard disk
D.   RAID drives in a locked cabinet
Answer: C
QUESTION 103
The customer is seeking a document management solution strategy. They have been scanning to a file server with RAID5. The chief search criteria are filename attributes. Each of the end-user desktops has a search engine installed. What is the recommended solution?
A.   The customer purchases a SQL-based Electronic Document Management (EDM) solution.
B.   The customer purchases an outsourced EDM solution that provides full-text retrieval.
C.   The customer maintains their current approach and uses a web browser with the search engine to find documents.
D.   The customer implements an EDM solution using OCR and a dual track indexing with full-text capabilities.
Answer: C
QUESTION 104
In order to determine the tasks internal departments perform and to evaluate the skill levels associated with these tasks, projects are best implemented from: ____.
A.   The top down
B.   The bottom up
C.   Parallel levels
D.   The corporate level
Answer: A
QUESTION 105
Assuming an average image size of 105 KB, a 700 MB CD -R contains how many images?
A.   6,826
B.   7,580
C.   10,826
D.   15,020
Answer: A
QUESTION 106
Which security feature will black-out or white-out certain portions of a document?
A.   Retraction
B.   Retention
C.   Redaction
D.   Reduction
Answer: C
QUESTION 107
ABC plans to implement a new document management solution and move from optical storage to RAID5 storage. When they convert the document images from the optical platters to RAID5, how many pages will there be from a jukebox with ten 2.6 GB platters, each of which 90% is full, assuming that average image size is 50 KB?
A.   468,000 pages
B.   520,000 pages
C.   4,680,000 pages
D.   5,200,000 pages
Answer: A
QUESTION 108
Regulations state that records must be stored in a non-alterable format on non-alterable media. Which of the following BEST satisfies the requirement?
A.   RAID
B.   WORM
C.   DLT
D.   Magneto-Optical (MO)
Answer: B
QUESTION 109
A government entity must make certain documents available to the public on a regular basis. These documents contain private information. What technology could be implemented to resolve this situation?
A.   Forms recognition
B.   Redaction
C.   PDF conversion
D.   Records management
Answer: B
QUESTION 110
A city has determined that it will provide access to City Council minutes and upcoming agenda items. Which is the best solution that will allow for the broadcast access for all interested parties?
A.   Use of an FTP site.
B.   Web-based Internet access.
C.   Publication on CD-ROM for distribution.
D.   Public Kiosk availability at various sites, including libraries.
Answer: B
QUESTION 111
During development of an implementation plan for a Document Management System (DMS), senior management requests a list of areas that could negatively affect the outcome of the project. This is known as a: ____.
A.   project charter.
B.   project plan.
C.   change control procedure.
D.   risk management plan.
Answer: D
QUESTION 112
A client sets up a customer file for each new customer. The information is collected from the finance department, compliance department, sales department, and accounting department. Each file will consist of 50-65 preprinted forms that are completed in each department. Once all the required forms are received from each department, the records department creates a file folder and stores all the account information in a mobile filing system. As each department completes their process of filling out the forms, the forms are either faxed or copied (original remains in each department so they always have a convenient copy of departmental actions) and hand delivered to the records department. What would be the MOST cost effective option for making these static paper-based documents available for browser-based access?
A.   Departmental scanners would create a file for each department to access.
B.   Departmental scanners pointed at a hot folder that the Records Manager can then combine each departments scans for a particular client into one file published on the corporate intranet.
C.   No change is needed as the current system is superior to the proposed solution.
D.   An Electronic Document Management System (EDMS) solution should be purchased that can search, store, and retrieve these static documents.
Answer: C
QUESTION 113
In relation to a Records Retentions Plan, which of the following statements most appropriately reflects the best practice procedure in industry for document destruction?
A.   Records can be destroyed as soon as they are committed to WORM or read-only media.
B.   Records can be destroyed only in the regular course of business under a formalized program.
C.   For every image a corresponding paper document must always be kept offsite to be amissible in court ifnecessary.
D.   The consultant can determine when a record can be destroyed from a Hierarchical Storage Management(HSM) Plan.
Answer: B
QUESTION 114
The Accounts Payable (AP) department is using Multi-functional Devices (MFD) to scan invoices and OCR to automate data entry. They are also imprinting a bar code on the invoices. After scanning, they file the invoices away in boxes by month. What can be concluded from this information?
A.   A records storage management process is in place.
B.   Bar codes are used to track retention.
C.   Retention is being managed.
D.   An imaging pilot project is in place.
Answer: A
QUESTION 115
A client wants to scan cancelled checks and store them on the Document Management System (DMS). The index they want to use is the check number and account information. Which of the following would be the BEST method to index the checks?
A.   OCR
B.   Optical Mark Recognition (OMR)
C.   ICR
D.   Magnetic Ink Character Recognition (MICR)
Answer: D
QUESTION 116
A customer wished to integrate a custom-built third-party image viewing and manipulation application into their current office software package. They want to keep integration to a minimum and be able to launch the imaging application by a Toolbar icon. Which of the following would be the best tool to use in this situation?
A.   Dynamic Data Exchange
B.   Object Linking and Embedding
C.   Structured Query Language
D.   Application Programming Interface
Answer: A
QUESTION 117
A process to open account relationships between businesses includes mailing forms to be filled out, returned, and entered into the accounting system. This occurs 100 times per day. This process will benefit MOST from which one of the following?
A.   An online forms solution
B.   A new e-mail server
C.   A courier service
D.   An FTP
Answer: A
QUESTION 118
Scope creep can often occur when: ____.
A.   there is project buy-in
B.   there is a concise project plan
C.   project deliverables are poorly defined
D.   outsourcing is an option
Answer: C
QUESTION 119
ABC is considering integrating its imaging system with its accounting application. Which two items may be used to assist in the smoothes integration?
A.   API and DDE
B.   EDI and XML
C.   SMTP and MAPI
D.   CCITT and IEEE
Answer: A
QUESTION 120
An accounting firm stores electronic images of its clients tax returns in the Electronic Document Management System (EDMS). The company should be MOST concerned with: ____.
A.   network bandwidth
B.   network security
C.   document format
D.   application integration
Answer: B
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