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NEW QUESTION 611
A customer called the help desk to report that a new USB CD drive is not working. Which of the following tools should the technician use to diagnose the issue?
A. lusrmgr.msc
B. devmgmt.msc
C. certmgr.msc
D. perfmon.msc
Answer: B
NEW QUESTION 612
Which of the following is used to generate passcodes necessary to access applications or systems that require an extra layer of security?
A. Authenticator application.
B. Access control lists.
C. Biometrics.
D. Smart card readers.
Answer: A
NEW QUESTION 613
A user reports receiving constant, unwanted pop-ups and being unable to close the browser window. These issues have impacted the user’s productivity and may have caused the user’s files to be altered. Which of the following should a technician do to address these issues with minimal impact to the user?
A. Use System Restore to recover the OS files.
B. Wipe the computer and install a new copy of the OS.
C. Identify whether the disk partition table has been reduced in size.
D. Perform a full-system, antivirus scan and check browser notifications.
Answer: D
NEW QUESTION 614
A customer wants to make sure the data is protected and secure on a Windows laptop’s hard drive. Which of the following is the best solution?
A. Windows Backup
B. BitLocker
C. Shadow Copy
D. Trusted Platform Module
Answer: B
NEW QUESTION 615
Employees at comptia.org are reporting getting a usual amount of emails from a coworker. A technician discovers the emails were sent from the following address: [email protected]. Which of the following social engineering attacks is this an example of?
A. Whaling.
B. Insider threat.
C. Phishing.
D. Vishing.
E. Evil twin.
Answer: C
NEW QUESTION 616
A web developer installs and launches a new external web server. Immediately following the launch, the performance of all traffic traversing the firewall degrades substantially. Which of the following considerations was overlooked?
A. OS compatibility.
B. Quality of service.
C. 32- vs. 64-bit architecture.
D. Storage requirements.
Answer: B
NEW QUESTION 617
A technician is setting up a network printer for a customer who has a SOHO router. The technician wants to make sure the printer stays connected in the future and is available on all the computers in the house. Which of the following should the technician configure on the printer?
A. DNS settings.
B. Static IP.
C. WWAN.
D. Metered connection.
Answer: B
NEW QUESTION 618
A web server is configured to only allow secure connections. Which of the following will a user most likely use to connect to the web server?
A. TFTP
B. HTTP
C. FTP
D. TLS
Answer: D
NEW QUESTION 619
Which of the following is protected by government policy for end user information?
A. DRM
B. EULA
C. PCI
D. PII
Answer: D
NEW QUESTION 620
Which of the following allows users to access connected system features through account federation?
A. MFA
B. NAC
C. SSO
D. UAC
Answer: C
NEW QUESTION 621
A technician has identified malicious traffic originating from a user’s computer. Which of the following is the best way to identify the source of the attack?
A. Investigate the firewall logs.
B. Isolate the machine from the network.
C. Inspect the Windows Event Viewer.
D. Take a physical inventory of the device.
Answer: A
NEW QUESTION 622
A company was recently attacked by ransomware. The IT department has remediated the threat and determined that the attack method used was email. Which of the following the most effective way to prevent this issue from reoccurring?
A. Spam filtering.
B. Malware prevention software.
C. End user education.
D. Stateful firewall inspection.
Answer: C
NEW QUESTION 623
Which of the following ensures data is unrecoverable on a lost or stolen mobile device?
A. Device encryption.
B. Remote wipe.
C. Data backup.
D. Fingerprint reader.
Answer: B
NEW QUESTION 624
Remote employees need access to information that is hosted on local servers at the company. The IT department needs to find a solution that gives employees secure access to the company’s resources as if the employees were on premises. Which of the following remote connection services should the IT team implement?
A. SSH
B. VNC
C. VPN
D. RDP
Answer: C
NEW QUESTION 625
A user’s corporate iPhone had issues and was repaired while the user was on vacation. The mobile phone has applications on it that are unavailable to be downloaded from the application store when compared to an identical phone. Which of the following best describes what is happening to the phone?
A. APK Source
B. Connectivity Issues
C. Developer Mode
D. Jailbreak
Answer: D
NEW QUESTION 626
A technician is upgrading the Microsoft Windows 10 OS. Which of the following are required for the technician to safely upgrade the OS? (Choose two.)
A. Release notes.
B. Antivirus software.
C. Backup of critical data.
D. Device drivers.
E. Word processing software.
F. Safe boot mode.
Answer: CD
NEW QUESTION 627
A user received an alert from a Windows computer indicating low storage space. Which of the following will best resolve this issue?
A. Reviewing System information.
B. Running Disk Cleanup.
C. Editing the Registry.
D. Checking the Performance Monitor.
E. Increasing the memory.
Answer: B
NEW QUESTION 628
An employee has been using the same password for multiple applications and websites for the past several years. Which of the following would be best to prevent security issues?
A. Configuring firewall settings.
B. Implementing expiration policies.
C. Defining complexity requirements.
D. Updating antivirus definitions.
Answer: B
NEW QUESTION 629
A technician is deploying a new Wi-Fi solution for the office and wants to ensure users can log in to the Wi-Fi with their existing network log-in and password. Which of the following methods should the technician use?
A. AES
B. RADIUS
C. TKIP
D. WPA3
Answer: B
NEW QUESTION 630
A technician is troubleshooting a Windows 10 PC that has experienced a BSOD. The user recently installed optional Windows updates. Which of the following is best way to resolve the issue?
A. Enable System Restore.
B. Roll back the device drivers.
C. Reinstall the OS.
D. Update the BIOS.
Answer: B
NEW QUESTION 631
A user clicked a link in an email, and now the cursor is moving around on its own. A technician notices that File Explorer is open and data is being copied from the local drive to an unknown cloud storage location. Which of the following should the technician do first?
A. Investigate the reported symptoms.
B. Run anti-malware software.
C. Educate the user about dangerous links.
D. Quarantine the workstation.
Answer: D
NEW QUESTION 632
An administrator needs to back up the following components of a single workstation:
– The installation of the operating system.
– Applications.
– User profiles.
– System settings.
Which of the following backup methods can the administrator use to ensure the workstation is properly backed up?
A. Differential
B. Image
C. Synthetic
D. Archive
Answer: B
NEW QUESTION 633
A technician was assigned a help desk ticket and resolved the issue. Which of the following should the technician update to assist other technicians in resolving similar issues?
A. End user training.
B. Progress notes.
C. Knowledge base.
D. Acceptable use policy document.
Answer: C
NEW QUESTION 634
Which of the following would typically require the most computing resources from the host computer?
A. Chrome OS
B. Windows
C. Android
D. macOS
E. Linux
Answer: B
NEW QUESTION 635
……
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