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NEW QUESTION 311
A customer’s computer is having difficulty opening programs and regularly receives error messages regarding low system resources. Which of the following performance setting changes would BEST help the customer temporarily until a proper upgrade can be made?
A. Data execution prevention
B. Page-file size
C. Visual effects
D. Processor scheduling
Answer: B
NEW QUESTION 312
Joe, a customer, requests to have a technician rename his laptop to the name of his favorite sports team. Which of the following documents MUST the technician consider before performing this action?
A. Acceptable use policy
B. Inventory management
C. EULA
D. MDM policy
Answer: B
NEW QUESTION 313
A user reports that a cell phone application is loading slowly and not functioning properly. Which of the following should a technician do FIRST to remedy this issue?
A. Remove and reinstall the application.
B. Hard reset the cell phone.
C. Reconnect the wireless network connection.
D. Close all running applications.
Answer: D
NEW QUESTION 314
Which of the following types of scripts would be seen on the user end of a web page?
A. .bat
B. .js
C. .sh
D. .vbs
Answer: D
NEW QUESTION 315
Which of the following can be applied directly to an organizational unit in Active Directory to provide security to both the user and the machine?
A. Folder Redirection
B. Group Policy
C. Security Groups
D. Home Folder
Answer: C
NEW QUESTION 316
A user has reported that a computer is running extremely slow when opening applications. A technician checks the computer and needs to verify memory utilization. Which of the following tools should the technician use to begin troubleshooting the issue?
A. Task Scheduler
B. Device Manager
C. Drive Status
D. Performance
Answer: D
NEW QUESTION 317
A security administrator does some network testing and identifies significant issues with security on desktop computers. As part of remediation, the network administrator is developing documentation based on best practices for applying updates to end users’ computers. The network administrator must create the process documentation needed to submit back to the security administrator for approval. Which of the following process documents would the network administrator MOST likely create? (Choose two.)
A. Risk analysis
B. End-user acceptance
C. Backout plan
D. Plan for change
E. Business processes
F. Request for proposal
Answer: CD
NEW QUESTION 318
Which of the following should be enacted to reduce a company’s liability and exposure to a potential lawsuit?
A. Acceptable use policy.
B. Incident documentation policy.
C. Password compliance policy.
D. Change control policy.
Answer: A
NEW QUESTION 319
A customer has just experienced a blue screen and the PC will not boot. A technician is dispatched to the customer’s site. Which of the following are the FIRST and LAST steps the technician should take? (Choose two.)
A. Test the theory to determine the cause.
B. Document the findings.
C. Establish a plan of action to resolve the problem and implement a solution.
D. Identify the problem.
E. Verify full system functionality and implement applicable preventive measures.
F. Establish a theory of probable cause.
Answer: BD
NEW QUESTION 320
Which of the following are examples of possession authentication? (Choose three.)
A. Key fob
B. RFID badge
C. Passphrase
D. PIN
E. Passwords
F. Smartphone
G. Fingerprint reader
Answer: ABF
NEW QUESTION 321
A technician has been tasked with remotely imaging a computer tab. The imaging process is failing because there is no response from the computers over the network. Which of the following should the technician perform to resolve the issue? (Choose two.)
A. Configure remote desktop connection.
B. Configure BIOS to enable Wake-on-LAN.
C. Configure BIOS to enable SSH.
D. Configure automatic updates.
E. Configure startup applications.
F. Configure BIOS to enable PXE boot.
Answer: AB
NEW QUESTION 322
A technician wants to deploy a solution that will detect and prevent sensitive information from being saved on external storage. Which of the following should the technician implement?
A. IPS
B. FTPS
C. TPM
D. DLP
Answer: C
NEW QUESTION 323
A technician has a single computer that continually shuts down every evening for no apparent reason and must be turned on each day. The technician has verified hibernate and sleep settings do not exist on the computer and the computer power is not the problem. Which of the following would the technician use to troubleshoot the root cause of the random shut downs? (Choose two.)
A. System Restore
B. Event Viewer
C. Safe mode
D. System file checker
E. Logs
F. MSConfig
Answer: BE
NEW QUESTION 324
A technician is upgrading the memory on a laptop in the field. The technician has misplaced the ESD strap. Which of the following should the technician do?
A. Return to the shop and obtain a replacement strap.
B. Conduct the upgrade using ESD bags as mitts.
C. Employ effective self-grounding techniques.
D. Improvise an ESD strap with a length of copper wire.
Answer: C
NEW QUESTION 325
Which of the following are only available in Windows Professional versions but not Windows Standard versions? (Choose two.)
A. Remote Desktop
B. Join a domain
C. Secure network connections
D. Remote access capability
E. Encryption file service
F. Group Policy Editor
Answer: AF
NEW QUESTION 326
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